← Jimfolio
Public URL:
/connexia
Search
Home
Cases
Open cases with SLA clocks and ownership. This makes escalation predictable and measurable.
Search
Clear filters
Severity
All
Sev1 • 1
Sev2 • 2
Sev3 • 3
SLA risk
All
SLA at-risk (8h)
Status
All
Open • 1
Investigating • 2
Waiting • 3
Resolved • 0
Owner
All
NOC
Service Delivery
Provider
Region
All
AMER
APAC
EMEA
UK
Provider
All
Northlink
BlueWave
OrbitTel
Skyline Networks
Aurora Fibre
Showing 2 cases.
Case
Site
Severity
Status
Owner
Opened
SLA due
c-9001
Intermittent packet loss impacting voice
London HQ
Eversley Bank • UK
sev2
investigating
NOC
4 months ago
4 months ago
c-9004
Firewall throughput concerns after provider handoff
Dubai Hub
Helios Energy • EMEA
sev3
investigating
NOC
4 months ago
4 months ago